Boling Brothers Inc.

Terms & Conditions

 

Returns - Non-Warranty Items

All non-warranty returns must be made within 30 days from the date of shipment. BBEI will not accept returns on items that have been installed, used, modified, or damaged.There are no refunds on shipping charges and all items must be sent prepaid. Refunds will be subject to a 15% restocking fee.

 

Shortages and Incorrect Shipments

If the incorrect product is shipped to the customer due to a BBEI error the incorrect product will be replaced with the correct product at no charge. If a shortage is found within the shipment, the missing components will be replaced at no charge. Incorrect product and shortages must be reported to BBEI within thirty (30) days of receipt of shipment. The customer may be responsible for a portion of the replacement cost if reported after thirty (30) days.

 

BBEI will ship the replacement product or missing components at no charge using the same shipping method as the original shipment. If the customer would like to upgrade the shipping method (for example, Next Day Air), the customer will be charged the difference in shipping cost. Replacement product will not be shipped until the original product has been returned.

 

Warranty

BBEI products are warranted to be free from defects in material and workmanship under normal use and service for a period of (1) one year from the date of sale to the original purchaser.

Obligation under this warranty is limited to product replacement but not the reinstallation of the replacement product or other incidental costs.

Parts not manufactured by BBEI will be warranted according to the manufactures warranty guidelines.

This warranty does not cover any product that has been subject to misuse, neglect, alteration, accident, or improper installation. Normal wear shall not be considered a defect under this warranty. All warranty adjustments are limited to replacement or credit of returned merchandise. BBEI will ship the replacement product at no charge using UPS Ground. If the customer would like to upgrade the shipping method (for example, Next Day Air), the customer will be charged the difference in shipping cost.